Contact · Toronto & GTA

Contact Toronto Air Systems
we are easy to reach

Tell us the building and the symptom. We will tell you what it is likely to be, when we can get to you, and what happens next — before anyone is booked in.

Phone: 647 953-4252
132 Cartwright Ave, North York
Typical reply within 1 business day
Priority triage for no-heat / no-cool
1,000+
Clients served
TSSA
Certified team
7 days
A week support
GTA-wide
Service coverage
20+ yrs
Climate experience
Get in touch

How to reach us — and what happens next

Most questions can be narrowed down over the phone. The make and model, roughly how old it is, and what it is doing wrong will usually get you a straight answer about whether this is a service call, a repair or a conversation about replacement.

For anything beyond a straightforward repair we visit first and quote afterwards, in writing. A number given over the phone for work nobody has seen is a guess, and guesses have a way of changing once the panel is off.

We are at 132 Cartwright Ave in North York and cover the Greater Toronto Area seven days a week. Calls reach the people who schedule the trucks, not an answering service.

What matters most for HVAC service contact in the GTA
Right sizing, licensed gas/refrigeration work, and commissioning beat the cheapest sticker price. We verify airflow, safety devices, condensate paths, and controls so your system does not fail the first extreme week of the season. Ask us about dual-fuel, zoning, and rebate-eligible models during your quote.
Response times at a glance
New quote requests: typically within one business day. Active no-heat or no-cool emergencies: prioritized scheduling based on technician availability and weather demand. Always call 647 953-4252 for emergencies.
What to include in your message
  • Full service address and preferred contact number
  • System type: furnace, boiler, AC, heat pump, water heater, etc.
  • Symptoms and when they started
  • Any error codes on the thermostat or equipment display
  • Whether the issue is no heat, no cool, noise, leaks, or odours
  • Best arrival windows for an on-site visit
  • Nameplate photo or model number if available
  • For commercial sites: access instructions and site contact
Practical sequence

How we approach HVAC service contact

A structured process so you always know the next step.

Consult
Goals & constraints
Assess
On-site measurements
Compare
Repair vs replace
Schedule
Parts & access
Execute
Licensed install
Verify
Commission & teach

Get in touch

Talk to someone who actually works on these systems

Call us and you get a technician or a coordinator, not a call centre. Send the form and we will come back to you the same working day wherever we can.

  • Fastest — call us 647 953-4252 A person picks up, 7 days a week
  • Email [email protected] Best for quotes and documents
  • Shop 132 Cartwright Ave
    North York, ON M6A 1V2
    North York — by appointment

Tell us what is going on

No obligation, and we will put any pricing in writing.

A phone number or an email — whichever suits you.
Send a message

Request a quote or ask a question

Fill in as much detail as you can — address, system type, and symptoms — so we can respond with a useful answer, not just a callback.

    Toronto Air Systems
    Address132 Cartwright Ave, North York, ON M6A 1V2
    Hours7 days a week — field service & dispatch
    How it works

    From first contact to scheduled visit

    From first call to commissioned equipment, you always know the next step, the timeline, and what is included.

    01
    Submit details
    Phone or form — address, system, symptoms, and urgency.
    02
    We respond
    Usually within one business day; emergencies are triaged faster when capacity allows.
    03
    Confirm schedule
    Agree on a visit window and any access notes for the site.
    04
    On-site diagnosis
    Licensed technician assesses and explains findings.
    05
    Approve next steps
    Written repair or replace options before major work proceeds.
    Where we work

    We take calls from across the GTA

    Service coverage from our North York shop into Toronto and surrounding cities.

    Toronto
    All neighbourhoods & districts
    North York
    Our home base
    Mississauga
    West GTA residential & commercial
    Brampton
    Full HVAC coverage
    Vaughan
    Including Woodbridge & Concord
    Markham
    East GTA homes & businesses
    Richmond Hill
    Residential & mixed-use
    Scarborough
    East Toronto
    Etobicoke
    West Toronto
    Oakville
    Halton Region
    Pickering & Ajax
    Durham Region
    Whitby & Oshawa
    East GTA

    What happens next

    A visit, then a written quote

    We assess the system, explain what we find, and put the price in writing before any work begins.

    Book a visit
    FAQ

    Contact FAQ

    Call 647 953-4252 for service, quotes, and general questions.
    132 Cartwright Ave, North York. Field service covers Toronto and the GTA; office visits are by appointment.
    Most new inquiries receive a response within one business day. Urgent no-heat or no-cool calls are prioritized based on technician availability and weather demand.
    We prioritize comfort emergencies, especially in extreme cold or heat. Call the main line and describe the situation so we can triage accurately.
    Yes — attach clear photos of the nameplate and the issue area when you use the contact form. It helps us prepare parts and questions.
    An adult with access should be present unless we have arranged lockbox or property-manager access in advance.
    Yes. Use the form on this contact page for non-urgent requests, or call if you need faster triage.
    Cost depends on equipment capacity, brand, duct or piping complexity, electrical/gas upgrades, and whether you repair or replace. We provide written quotes after a site assessment so you can compare options fairly. Call 647 953-4252 for a visit.
    Yes. We are based in North York at 132 Cartwright Ave and regularly serve Toronto, Mississauga, Vaughan, Markham, Scarborough, Etobicoke, Brampton, and nearby communities.
    Yes. Gas and refrigeration work is performed by TSSA-licensed technicians. We follow Ontario code practice for venting, refrigerant handling, electrical disconnects, and condensate management.

    Tell us what you need — we will take it from here

    Call 647 953-4252 or send a message on this page. North York based, GTA-wide service.